Sub-processors
Backpack Works engages the third parties below to provide Backpack OS and our services. Each is bound by contractual obligations to protect data and to process it only as needed to provide their service to us. Each is also selected for its own security posture; customers may wish to review each vendor's own compliance documentation.
This list is maintained as part of our commitment to transparency under the GDPR and our Data Processing Agreement. We provide notice of material changes as required by our agreements.
Platform infrastructure
| Sub-processor | Purpose | Region |
|---|---|---|
| Vercel | Application hosting & compute (app + snippet/CDN) | United States |
| Supabase | Managed PostgreSQL database, authentication & app data | United States |
| Cloudflare (R2 + CDN) | Object storage & CDN for the snippet and assets | Global (US) |
| Stripe | Billing & payments (no card data stored by us) | United States |
AI providers
| Sub-processor | Purpose | Region |
|---|---|---|
| Anthropic (Claude) | AI features — content, analysis & agents | United States |
| OpenAI | AI answer scanning & select AI features | United States |
| Perplexity | AI answer visibility scanning | United States |
| Google (Gemini) | AI answer visibility scanning | United States |
Customer-authorized data & integrations
| Sub-processor | Purpose | Region |
|---|---|---|
| Google (GA4, Search Console, Tag Manager, Ads, PageSpeed) | Customer-authorized analytics, tag & ads data (via OAuth) | United States |
| DataForSEO | SERP ranking & backlink data | United States |
| DeepL | Content translation | Germany / EU |
| GitHub | Optional code/CMS integration (OAuth) | United States |
| Webflow | Optional CMS integration (OAuth) | United States |
| WordPress | Optional CMS integration (customer-connected) | Varies |
| Prismic | Headless CMS integration | France / EU |
| WP Engine | Managed WordPress hosting for client sites | United States |
Business operations
| Sub-processor | Purpose | Region |
|---|---|---|
| Google Workspace | Email, documents & collaboration | United States |
| HubSpot | CRM & marketing automation | United States |
| Slack | Internal team communication | United States |
| 1Password | Secrets & credential management | Canada |
Questions
To request notification of changes or ask about a specific sub-processor, contact privacy@backpack.works.